Jobs at VSI London

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Senior Project Manager

Want to join a company that brings the world together through a global understanding of media produced in various regions, all with communication and cultural understanding at its core?

VSI provides language localisation and media services, including lip-sync dubbing, voice-over, subtitling, translation, transcreation and more, in over 80 languages worldwide. Founded in 1989 and headquartered in London, the company owns and operates 28 studio facilities across Europe, the US, the Middle East and Latin America with trusted partnerships in Asia. VSI works across a wide range of sectors, from broadcast, VOD, theatrical and gaming to corporate and creative.

A key position in the company that involves managing complex projects, contributing to designing and implementing processes for the successful delivery of high-quality localisation projects, and ensuring client retention, satisfaction and, ultimately, recurring revenue growth. The Senior Project Manager will also support with training of junior members of the team.


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What you'lll do: 

  • Managing full multi-language project cycles from initial quotation to planning, scheduling, budgeting, problem-solving, QC, delivery and sign-off for invoicing, while adhering to VSI processes and quality standards
  • Guaranteeing client satisfaction through the successful management of localisation projects to deadlines and within budget
  • Close financial monitoring and control of projects through budgets, invoicing and change orders, achieving targeted levels of profitability
  • Preparing quotes for complex projects and pro-actively maintaining a thorough understanding of VSI’s core businesses, in order to be able to advise clients on our services and maximise cross-selling opportunities
  • Management of complex or strategic projects involving multiple external and/or internal departments/teams
  • Chairing production meetings or conference calls with clients on complex projects
  • Proactively dealing with client complaints and assisting more junior members of the department when replying to clients
  • Offering support to junior members of the team
  • Identification of project/process improvement opportunities
  • Assisting the sales team with quotations by providing pre-sales process support, advice and analysis of files
  • Discussing and understanding each client's specific requirements and offering advice if necessary
  • Working with team leads and Head of Department on revising and implementing improvements to operational workflows and processes
  • Assisting with testing of new tools and processes and introducing changes as required

You'll bring:

  • Fluent written and spoken English
  • Effective verbal/written communication with clients, partners and internal team member
  • Proven client-facing experience, preferably working with large streaming platforms
  • Must have at least 2 years’ experience in the localisation and/or media industries – knowledge of subtitling and dubbing is a plus
  • 3 to 5 years’ experience in a project management role
  • Educated to degree level or equivalent in a media or language-related area
  • Good Microsoft Office and Internet knowledge
  • Highly motivated, with proven problem-solving and organisational skills
  • Able to work independently
  • Flexible and adaptable to working in a variety of roles, in a changing environment
  • Knowledge of a foreign language is a plus

Your benefits: 

  • Hybrid working (2 days working in the office, 3 days working from home)
  • Enrolment to company salary sacrifice pension scheme
  • Discounted gym membership
  • Private medical insurance 
  • Cycle-to-work scheme 
  • Travel card loan  
  • 22 days’ holiday allowance plus public holidays  
  • Regular social activities
  • Regular yoga classes and other well-being activities

 

Want to know more?

If you are interested to hear more about us, please visit www.vsi.tv and follow us on LinkedIn.

As a diverse company, we value all applications regardless of gender, nationality, religion, origin, age, disability or sexual orientation and identity.

Why wait?

If you want to join a truly fantastic team, then please send us your CV and cover letter to jobs@vsi.tv.