MAM Support Specialist
VSI is currently in the process of renewing many of its production and project management systems into a unified modern and more efficient solution. The MAM Support Specialist will join our media support team. The candidate will have ample opportunity to learn in a diverse environment. They will support users of the Media Asset management system which includes responding to user support issues, and assisting development and design of new processes. The MAM Support Specialist will be comfortable in rapidly assessing, analysing, and resolving complex issues, and will know when to engage other support staff for assistance.
Reporting to the Group Studio and Systems Support Director, the MAM Support Specialist will be passionate about technology and keeping up to date on new and emerging technologies. The MAM Support Specialist will also be self-motivated, organised, proactive, a team player and have a high standard of ownership skills.