Jobs at VSI London


Senior Project Manager

A key position in the company that involves managing project teams, contributing to designing and implementing processes for the successful delivery of high-quality localisation projects, and ensuring client retention, satisfaction and, ultimately, recurring revenue growth.

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About the role: 

  • Managing full project cycles from initial quotation to planning, scheduling, budgeting, problem-solving, QC, delivery and sign-off for invoicing, while adhering to VSI processes and quality standards
  • Guaranteeing client satisfaction through the successful management of localisation projects to deadlines and within budget
  • Close financial monitoring and control of projects through budgets, invoicing and change orders, achieving targeted levels of profitability
  • Preparing quotes for complex projects and pro-actively maintaining a thorough understanding of VSI’s core businesses, in order to be able to advise clients on our services and maximise cross-selling opportunities
  • Management of complex or strategic projects involving multiple external and/or internal departments/teams
  • Chairing production meetings or conference calls with clients on complex projects
  • Proactively dealing with client complaints and assisting more junior members of the department when replying to clients
  • Offering support to junior members of the team
  • Identification of project/process improvement opportunities
  • Assisting the sales team with quotations by providing pre-sales process support, advice and analysis of files
  • Discussing and understanding each client's specific requirements and offering advice if necessary
  • Working with team leads and Head of Department on revising and implementing improvements to operational workflows and processes
  • Assisting with testing of new tools and processes and introducing changes as required

About you:

  • Effective verbal/written communication with clients, partners and internal team members
  • Proven client-facing experience
  • Must have at least 2 years’ experience in the localisation and/or media industries – knowledge of subtitling and dubbing is a plus
  • 3 to 5 years’ experience in a project management role
  • Educated to degree level or equivalent in a media or language-related area
  • Good Microsoft Office and Internet knowledge
  • Highly motivated, with proven problem-solving and organisational skills
  • Able to work independently
  • Flexible and adaptable to working in a variety of roles, in a changing environment
  • Knowledge of a foreign language is a plus

What we have to offer 

  • Discounted gym membership
  • Private medical insurance 
  • Cycle-to-work scheme 
  • Travel card loan  
  • 22 days holiday allowance plus public holidays  
  • Regular social activities
  • Regular yoga classes and other well-being activities


Interested in working at VSI?

If you are interested in this role, please send your up-to-date CV along with a covering letter to

Due to the high number of applications for the position, we regret we will only be able to respond to successful applicants.