International quality certification at VSI
VSI London is delighted to announce that they have been awarded ISO9001:2008 certification.
ISO 9001:2008 is an internationally recognised quality standard which requires an organisation to have a strictly defined quality management system, including documented procedures for workflow management, issue resolution, continuous improvement and customer service, among other procedures. The quality management system is internally audited and externally assessed by an independent assessor (British Standards Institute). The certificate is awarded for three years, and VSI will be regularly audited by BSI during that time. This is the culmination of a year of hard work by the quality team.